Inalink Corporation, with its headquarters in Pittsburgh, serves a variety of professional and trade organizations that want to retain more members and increase member participation. Inalink is a phone-based company that works with the goal of increasing the amount of personal communication between associations and their members through targeted, member-focused, high-touch programs.

Inalink professionals are professionally trained in interpersonal communication and relationship management. They treat each member of an organization as a valued member, providing informed updates and listening to member feedback. Inalink’s high-touch approach offers organizations the unique opportunity to get real-time member feedback, which assists in future planning. Organizations that partner with Inalink consistently achieve results, with up to a 300 percent return on their investment.

In today’s busy environment, members of professional organizations increasingly have more demands on their time and attention, and less financial support to maintain memberships and attend conferences. Inalink offers a member-focused solution, based on person-to-person relationships, that assists members in getting the most from their association. Inalink’s approach often exceeds most internal or other outsourced, call-center programs. Inalink is a true value-added member service, not a telemarketing pitch. The company encourages member conversations at crucial touch points, rather than only during a renewal drive.

While keeping client objectives in focus, Inalink’s staff takes the time to develop a thorough understanding of the association and its industry so its team can better serve members. Inalink believes that an engaged member is a loyal member. As such, Inalink strives to make an association’s members feel valued, satisfied, and eager to increase their participation with the association.