OWORKERS

We are an ISO 27001, GDPR fully compliant, BPO company (Business Process Outsourcing) highly specialized in MULTILINGUAL data processing, data annotation for AI, content moderation and customer care services using a mix of automation, AI and "Human in the loop" solutions. Our 4 delivery centers are in Bulgaria (Plovdiv), Egypt (Cairo) & Madagascar (Antananarivo). We provide 4 types of services : 1- Multilingual Data processing services including : - Invoices (AP) processing services - Catalogs management of third party vendors for marketplace - Documents processing services of any complex documents like KYC forms, insurance claims ...especially GDPR related - Any sort of data categorization & data validation. 2- Data annotation services for AI companies Images, videos, text and audio files who need to be labelled with a mix of automation and human in the loop solution. 3 - Moderation of UGC content in 25+ languages especially for social media and gaming companies, with a mix of pre filtering tools and human in the loop (moderators). 4 - Omnichannel Customer care services in 25 + languages.

Website

https://oworkers.com

External link for OWORKERS

Industry

Outsourcing and Offshoring Consulting

Company size

201-500 employees

Headquarters

Plovdiv

Type

Partnership

Founded

2014

Specialties

outsourcing, Nearshoring, BPO, content moderation, CX, catalog processing , invoices processing , customer support, data annotation, data labelling, data entry, data processing, back office , AI, human in the loop, data validation, customer care , machine learning, computer vision , and NLP