19 C Trolley Sq Wilmington, DE 19806-3355 United States, Wilmington, North Carolina, 19806, United States
Phone: (888)909-2207
Fax: (888) 909-2207
About Kolaxo Contact Center Services
Established November 2010
Kolaxo CCS is engaging customers in conversation with the help of our friendly and
presentable agents. We are providing your customers the ease to call and talk
to the company. Moreover, the competent telephone operators are ready to
capture the opportunity and create sales from the potential buyer of your
services or products. We have multiple internet connections to ensure of one
connection at any time gets slow or break down the other connection must
support during that time. We have Xfinity as our main provider and Charter
Specturm along with AT&T as a backup connection. These connections ensure
nonstop internet availability and highest speed to make sure smooth and
uninterrupted communication with customers. Our employees take small and
continuous steps with the motive to satisfy customers. To ensure the
satisfaction of the customers our agents have the capability to bend
according to situation and ensure uttermost satisfaction of customers. Using
our experience, we can also recommend business to change their procedures
that can improve the satisfaction. The quality of our service is measured
instantly because the business starts to receive positive feedback about
their customer service. Moreover ever service have some performance indicator
but the most effective performance indicator is when a customer willing most
a positive comment about your services.
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