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9075 Bluffview Trce, Roswell, Georgia, 30076, United States

Phone: 770.992.2270

Fax: 770.993.9684

Email Navvia

About Navvia

Established January 1999

Learn how to be continuous with improvement planning for business process governance, integrity of process, process optimization, digital transformation, and tools.

Navvia was founded in 1999 with the vision of providing organizations with the software, templates and services to simplify the design and implementation of ITSM processes and tools. The Navvia Process designer is the embodiment of our vision and has evolved into the most powerful and easy to use process designer for both IT and Business processes. We continually strive to provide features that help organizations improve productivity, save money and drive the benefits of process & tool implementation.


Navvia is founded by Karl Bietsch and David Mainville with the goal of providing an alternative to traditional ITSM implementations


Navvia releases the first version of our software to support our own ITSM consulting engagements


Navvia releases the software to enterprise organizations looking to save time and money on ITSM implementations

2008 – 2011

Navvia releases the Consultant Edition to provide software vendors and consulting organizations with tools to manage intellectual property and improve productivity


Navvia is recognized by Gartner as a Cool Vendor


Navvia releases the improved Navvia Process Designer with an intuitive and easy-to-use interface built on top of our powerful process design and documentation tool.

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