2712 W 79th St, Hialeah, Florida, 33016, United States
Established February 2005
IT service management is often equated with the Information Technology Infrastructure Library (ITIL), even though there are a variety of standards and frameworks contributing to the overall ITSM discipline.Whereas version 2 was process-oriented (split into two groups: service support and service delivery), version 3 is service-orientated. Since ITIL V3, the various ITIL processes are grouped into five stages of the service lifecycle: service strategy, service design, service transition, service operation and continual service improvement.
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- Sunday
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- Monday
- 9:00 am - 5:00 pm
- Tuesday
- 9:00 am - 5:00 pm
- Wednesday
- 9:00 am - 5:00 pm
- Thursday
- 9:00 am - 5:00 pm
- Friday
- 9:00 am - 5:00 pm
- Saturday
- Closed
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