Add your business to ZipLeaf for free!
 United States Business Directory
IT Service team update during the COVID 19 crisis

By Unitec Africa

IT Service team update during the COVID 19 crisis

12/02/2020 To all our Valued Customers,
We have recently witnessed drastic measures implemented by governments globally in response to the COVID-19 crisis and we are now all effectively experiencing a new normal with of lockdown measures. Working from home where possible, social distancing and good hygiene all contribute positively to containing the virus, and it is important that we all take the necessary precautions required.
The team at Unitec have been extra busy the last few weeks, ensuring all our clients are fully equipped to work remotely. Our capacity to deliver the best in class service may be tested over the coming period as we and the country deal with the effects of COVID-19.
Our objectives, however, remain the same as always and we are on hand to offer advice and provide you with the best service and workable solutions. We are uniquely positioned – with teams and locations on two continents – we will continue to offer full support desk services during these difficult times.
We are fully committed to ensuring that your business remains operational during this unprecedented period. Many businesses are currently operating from homes, and the Unitec team will continue to support you with your IT requirements during this transition.
Please bear in mind, working from home will cause unforeseen challenges as there are aspects of home networks that are outside of any scope. Some important factors to consider in a remote working environment are:

  • broadband speeds – especially in rural areas
  • lack of access to the internet
  • failing / non corporate hardware
Another point to note is that laptop stocks are extremely depleted across the globe. If you are in urgent need of any equipment, please do not hesitate to contact your Unitec Account Manager.
We ask you all to have patience with us while we continue to deliver levels of customer care consistent with our usual operations. We welcome your feedback, questions and ideas on how we can better serve you in a remote working environment.
If you require any assistance whilst working from home, please contact us on 087 551 7689 or email servicedesk@unitecafrica.co.za
Thank you for your continued support and cooperation during this time. Stay safe and keep yourselves well.
Thanks, and stay safe!
Unitec Service Team

About This Author

Unitec Africa

Unitec Africa

Unitec Africa | IT Services & IT Consultant - Connectivity, Cloud, Security, Support ETC.Unitec (https://www.unitecafrica.co.za) are an international technology company with offices Ireland and South Africa. Established in 2009, Unitec were quickly acknowledged as one of Ireland’s most innovat…

Read More »

More Articles From This Author

What it is Phishing and how to protect your business

What it is Phishing and how to protect your business

12/02/2020 Have you heard of phishing? In this post, we’ll talk about what it is, how phishing attacks are carried out and the dangers to your business. We’ll give you some examples of phishing attacks and, most importantly, share how you can keep your business protected.What is phishing?Phishing is the ac... Read More »

IT Security and Compliance by Unitec Africa

IT Security and Compliance by Unitec Africa

12/02/2020 Data security and compliance are areas of great concern for all businesses but addressing these areas can lead to business owners getting bogged down. Often, they simply end up just sticking their heads in the sand. As with many things in life, this approach clearly doesn’t work, and leaves busine... Read More »

Remote IT Working Solutions From Unitec Africa – Work Anywhere, Anytime on Any Platform

Remote IT Working Solutions From Unitec Africa – Work Anywhere, Anytime on Any Platform

12/02/2020 Remote working from home solutions IT - https://www.unitecafrica.co.za/ACCESSIBLE EXPERTISE with Unitec Africa, for business continuity in a time of rushed deployment of remote IT services due to the Covid-19 pandemic. If you need accessibility, security and enablement of your businesses IT for the... Read More »

Secure Remote IT Working Solutions in Johannesburg

Secure Remote IT Working Solutions in Johannesburg

12/02/2020 The global pandemic has for many, been the unintentional driver of digital transformation within organisations. Rapid deployment of remote workplace solutions, with a focus on speed of deployment being the priority, critical in ensuring business continuity in a chaotic environment for if not all org... Read More »