701 Fifth Avenue Suite 4200, Seattle, WA 98104, Seattle, Washington, 98104, United States
Established January 1999
Vcare Corporation is a Washington-based call center with its operation centers in New Jersey and India. Some of the major services include customer support, order taking and management, credit card processing and appointment setting etc. The services are available in multiple languages like English, French, German and Spanish etc. Telecom billing solutions for telecom service providers are also offered by the firm.
The company uses various technologies like
advanced call routing, skill based routing and free queue manager to decrease
the waiting time of end customers. The company uses CISCO IP phones for proper
communication with the end customers and also uses reporting software so that
detailed reports can be viewed by the clients.
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