At Pac Biz, you don’t even need to worry over finding experienced & competent agents to iron out customer problems. Focus on scaling your fleet today: https://bit.ly/30964it #Outsourcing #ContactCenter #Taxi #TaxiCallCenter
Pac Biz Outsourcing
Outsourcing and Offshoring Consulting
Phoenix, Arizona 895 followers
We help companies deliver exceptional customer experiences.
About us
We help companies deliver exceptional customer experiences. As a business grows, so does the demand for inbound call services. It takes a lot of capital as well as time to hire, train, and paying benefits for a local employee to answer calls (as well as turnover costs). Pac Biz solves this problem for companies all over the world. Pay in your currency, pay a flat monthly fee per agent, and our team works with your local team to provide a seamless launch of services. Open lines of communication with American Owners and On-site Management/Agents. -- About Us Pac Biz (short for Pacific Business Services) started as a small customer service team in Dumaguete, serving a small transportation company “Tru Cab“, started by Eric Mulvin. As the transportation company went on, the idea to pivot and invest time and focus on the high quality call center aspect arose, which proved to be wise - as shown in continued growth. Since, Pac Biz has become a customer experience leader in the transportation industry, and has expanded into other industries such as eCommerce and healthcare (HIPAA Compliant Contact Center) SUCCESS IN HELPING BUSINESSES SUCCEED Pac Biz has expanded to over 200 employees, working with over 5 countries Worldwide. We’ve developed a team and infrastructure that keeps operations running like a well-oiled machine. You’ll get the most seamless transition to utilizing outsourced agents.
- Website
-
https://pac-biz.com
External link for Pac Biz Outsourcing
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 51-200 employees
- Headquarters
- Phoenix, Arizona
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Transportation Calls, iCabbi, Customer Service, Outsourcing, Sales, Marketing, Administrative Support, Appointment Setting, Remote Staffing, Contact Center, All Answering Service, Chat Support, and Email Support
Locations
-
Primary
Get directions
2303 N 44TH ST #14-1255
Phoenix, Arizona 85008, US
-
Get directions
Dumaguete City, Negros Oriental 6200, PH
Employees at Pac Biz Outsourcing
Updates
-
Here's to the extraordinary moms who are the heart and soul of everything we do! 🌷 At Pac Biz Outsourcing, we celebrate the mothers who bring energy, warmth, and inspiration to our team. Whether balancing work and family or making time for yourself, we appreciate all you do. You are perfect the way you are! Wishing you a joyful and relaxing Mother's Day! 💖✨ #PacBizOutsourcing #MothersDay #MomInspiration #ContactCenter #CallCenter #Outsourcing #CustomerService #BusinessGrowth #ScaleBusiness
-
With so much resources focused on your company’s operations, we understand the challenges of growing your business. Outsourcing virtual assistants could be the game-changer you're looking for! Delegate time-consuming tasks and watch your productivity soar: https://bit.ly/3JTv3tP #VirtualAssistant #VirtualAssistants #VA #ContactCenter #Outsourcing #BusinessOwner #Business #BusinessGrowth #ScaleBusiness #BusinessTips
-
-
Attention online store owners! Need help bringing your customer service to the next level? Discover how integrating a remote call center can boost sales, keep customers happy, and keep you ahead of the ecommerce game! Learn more: https://bit.ly/4bjwIEq #OnlineStore #OnlineShop #RemoteAgent #RemoteCallCenter #Ecommerce #EcommerceSupport #BusinessOwner #Business #BusinessGrowth #ScaleBusiness
-
-
Pac Biz Outsourcing CEO & Founder is back on the ASU 100 this year! 🔥💯 With all of his success in mind, learn about the best advice he received from his mentor on his Featured submission: https://bit.ly/3QiAAxD #ASU #Featured #SunDevil100 #ArizonaStateUniversity #GoDevils #BusinessOwner #Business #BusinessGrowth #ScaleBusiness #BusinessTips
-
-
Do you need to reach a certain status in life to be Compassionate? Find out on the Cactus Chat: https://bit.ly/45LvUW7 #Compassion #CompanyValues #ContactCenter #CallCenter #Outsourcing #BusinessOwner #CustomerExperience #CustomerService #Business #BusinessGrowth #ScaleBusiness #BusinessTips #BusinessPodcast #B2BPodcast #B2B
-
Join Kiezia and Irish as they explore the fascinating relationship between compassion and productivity in the workplace. Catch the full episode: https://bit.ly/45LvUW7 #Compassion #CompanyValues #ContactCenter #Outsourcing #Business #BusinessGrowth #BusinessPodcast #B2BPodcast #B2B
-
If your company doesn’t have any virtual assistants, how are you getting any work done? Here’s 10 tasks you can outsource to VAs so you can focus on your business’s core operations and growth: https://bit.ly/3Uit3Be #VirtualAssistant #VirtualAssistants #VA #VAs #Outsourcing #BusinessOwner #Business #BusinessGrowth #ScaleBusiness #BusinessTips
-
-
The latest episode of the Contact Center Cactus Chat is all about the last Core Value of our Company Values series, COMPASSION! Empowering every individual at Pac Biz Outsourcing to embrace their humanity. Available anywhere you get your podcasts! Spotify: https://spoti.fi/3bc2WIA Apple Podcast: https://apple.co/3S3VmAm Google Podcast: https://bit.ly/3SgBdXY Buzzsprout: https://bit.ly/3zAUyeR #Compassion #CompanyValues #ContactCenter #Outsourcing #Business #BusinessGrowth #BusinessTips #BusinessPodcast #B2BPodcast #B2B
-
-
Pac Biz was thrilled to attend the prestigious Philippines Best Workplaces™ 2024 Recognition Gala last March 19th! Great Place To Work® Philippines It was an inspiring evening filled with insightful speeches from esteemed guests like Atty. Agaton Teodoro O. Uvero (Department of Trade and Industry), Antoniette Mendoza-Talosig (Great Place To Work® Philippines), and Evelyn Kwek (Great Place To Work® ASEAN & ANZ). The energy was electric as we celebrated the Philippines' top workplaces for 2024! We even had the chance to connect with some of these amazing awardees. But the absolute highlight? Seeing the Pac Biz logo proudly displayed on the big screen as a Certified Great Place to Work® in the Philippines! We're incredibly honored to be recognized for our commitment to creating a fantastic work environment for our team. Here's to many more successes for Pac Biz! https://lnkd.in/gF3nh4CH #GreatPlaceToWorkPH #GPTWCertified #GPTW4ALL #GreatisPossible #PHBestWorkplaces #BestWorkplaces #PacBizCulture
-