Working Every Day to Exceed Our Customers’ Expectations

 
 
 
 
 
 
 
  
 
 
  
 
 Secretary to David Grieshop 
 
January 25, 2024
 
 
  
We have been with DME for many, many years and have always had great customer service.   My  copier was not corresponding with my computer and thank goodness we have DME.  I spoke with  Devon from IT and he  determined it was something that needed to be taken care of onsite.   He was here within an hour and better yet got us back in business in even less time.      Devon  is very knowledgeable, kind and informative. He is a real asset to DME.  A KEEPER!!!
  
 
  
 
 
  
 
 Debby Grieshop 
 
January 23, 2024
 
 
  
My copier went down and Devon was unable to remotely fix the issue. Within an hour he arrived and was able to get the copier up and running. Besides great service,  he was very knowledgeable, kind and friendly
Devon is an asset to DME.
  
 
  
 
 
  
 
 Cameron “Mars” Lemmel 
 
December 14, 2023
 
 
  
  
 
  
 
 
  
 
 Abigail Inbody 
 
December 7, 2023
 
 
  
Devon was quick, professional and friendly-- plus he got our business printer to work again. Great job and thank you!
  
 
  
 
 
  
 
 John Pierce 
 
December 6, 2023
 
 
  
Devon was great!  He tried to help me remotely at first but when he was unable to fix the issue.  He came to the church and had us printing in less than a half hour.  He was friendly and professional.
  
 
  
 
 
  
 
 Beth A. Boehr 
 
December 5, 2023
 
 
  
What an extremely helpful, knowledgeable and kind IT guy! Devon took so much time trying to figure out the issues we were dealing with. He was so patient with my limited tech abilities but still made me feel like I was doing my best. Impressed with his people and computer skills!!! Reward this guy!!!! One of a kind.
  
 
  
 
 
  
 
 Chrissie Smith 
 
November 22, 2023
 
 
  
Devon was a great help to me with setting up our printer on new computers.  Not only was he easy to work with, he was personable and made for a pleasant experience.  He was quick to respond too.
  
 
  
 
 
  
 
 Sheila Dunphy 
 
November 20, 2023
 
 
  
Devon was a fantastic help today.  I really appreciate the prompt, kind, timely service.  We were having issues that were addressed immediately.  Back to printing.....  Thanks so much!
  
 
  
 
 
  
 
 Cathy Tallman 
 
October 31, 2023
 
 
  
Devon Willits has been an amazing help to me after we received our new printer.  I had issues setting up many laptops and again with scanning from the new machine.  Each time I spoke with him he was excellent at solving the issues and was very professional.  He is a great guy and very easy to work with.   I think he is the best tech  I have worked with over the 10+ years we have had Donnellon McCarthy machines!
  
 
  
 
 
  
 
 Rob Drake 
 
October 30, 2023
 
 
  
We rarely ever have issues with our old Savin copier but when we do, D-M is very promptly responsive.  Today, Devon did an outstanding job of getting us through an IT issue that had nothing to do with the copier itself.  He was super friendly and down to earth.  Problem resolved within a very short time.
  
 
  
 
 
 
 
 
 
 Google rating score: 5.0 of 5, based on 22 reviews