Roy’s is well known across Western New York for our unparalleled customer service. We take pride in our commitment to customer satisfaction, from your first phone call to the completion of every job. We confirm every appointment with a courtesy email introducing your technician and a description of what you can expect.

Roy’s will handle all your plumbing, heating and cooling needs from completing basic repairs to installing complex new systems. We’ll determine the most cost effective solution and explain it in simple, easy to understand terms. Our in-house weekly training program ensures that each of our technicians is fully-versed, trained and prepared to provide expert service and advice in any home improvement scenario. You can rest assured knowing that each of our technicians is background checked, drug-tested, fully-licensed and insured. Our technicians are courteous, prompt and professional and will arrive clean, uniformed and ready to work. We are available 24 hours a day, 7 days a week, 365 days a year.